AI-Powered Customer Support Assistant
This demo uses Azure Cognitive Services to simulate a real-time support assistant, trained to answer common customer questions.
Project Overview
The assistant is powered by Azure Language Studio’s Question Answering project, trained with 25 common support FAQs such as:
- What are your business hours?
- What’s your return policy?
- How do I contact support?
The frontend is built with Next.js and Tailwind CSS, and it sends user questions to a deployed Azure knowledge base using a REST API.